3.0.9 Safe to install
Welcome to the City of Riverside’s 311 App. This application allows users to submit service requests for common issues such as clogged storm drains, code violations, removal of graffiti, and park maintenance, among others. Additionally, users are able to review both submitted and closed requests, as well as make payments for their Riverside Public Utilities bill directly from the app.
In the event of an emergency, please dial 911 and refrain from using this application. It is important to note that while this app is monitored, it does not guarantee immediate response.
LOG IN
We highly recommend creating an account to gain access to your previous 311 submissions and to check the status of any ongoing requests. While it is possible to use the app without an account, it will restrict your ability to view past submissions or track current ones.
PHOTO TIPS
If you have enabled geolocation services, location information will automatically be included with any photos taken while submitting a 311 request. If geolocation services are not enabled, please provide the incident's address and cross street. To assist our teams in locating the issue effectively, kindly capture photos that encompass as much of the surrounding area as possible. Multiple photos can be submitted if necessary. Please refrain from taking photos while driving.
Please note that this app is provided free of charge by the City of Riverside. However, please be aware that your mobile carrier may apply standard data usage rates for utilizing the app.
Overview
311 Riverside is a Freeware software in the category System Utilities developed by City Of Riverside.
The latest version of 311 Riverside is 3.0.9, released on 04/02/2024. It was initially added to our database on 10/07/2023.
311 Riverside runs on the following operating systems: iOS.
Users of 311 Riverside gave it a rating of 5 out of 5 stars.
FAQ
What is 311 Riverside?
311 Riverside is a city service platform provided by the City of Riverside that allows residents to report issues, request services, and access city information.
How can I access 311 Riverside?
You can access 311 Riverside via the city’s website, mobile app, or by calling the designated 311 number.
What types of requests can I make through 311 Riverside?
You can report issues such as potholes, streetlight outages, graffiti, animal control, trash collection problems, and more.
Is 311 Riverside available 24/7?
Yes, the 311 Riverside service is available 24/7 for residents to submit non-emergency requests.
How do I track the status of my request?
Once you submit a request through 311 Riverside, you will receive a confirmation number and can track its status online or through the app.
Is there a mobile app for 311 Riverside?
Yes, there is a mobile app available for download that allows residents to submit requests and receive updates on the go.
What should I do if my issue is an emergency?
If your issue is an emergency, please call 911 immediately instead of using the 311 service.
Can I submit anonymous reports through 311 Riverside?
Yes, you can submit reports anonymously, although providing contact information can help in addressing your issue faster.
Are there any fees associated with using 311 Riverside?
No, there are no fees to use the 311 Riverside service; it is provided free of charge to residents.
Who do I contact if I have trouble using the 311 Riverside system?
If you encounter any issues using the system, you can contact the City of Riverside's customer service department for assistance.
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